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Privacy Policy

Last updated: November 2025

At DAIRX, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our GPU marketplace platform. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, username, password, and payment information
  • Profile Data: Company name, job title, and contact preferences
  • Communication Data: Messages you send to us or through our platform
  • Transaction Data: Details about payments and GPU resource usage

1.2 Information We Collect Automatically

  • Usage Data: Information about how you interact with our Service
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Performance Data: GPU utilization metrics, compute job statistics, and error logs
  • Cookies and Tracking: Data collected through cookies and similar technologies

1.3 Information from Third Parties

  • Payment processors (Stripe) for transaction verification
  • Authentication providers (Clerk) for identity verification
  • GPU providers for resource availability and pricing

2. How We Use Your Information

We use the information we collect to:

Primary Uses

  • • Provide, maintain, and improve our GPU marketplace services
  • • Process transactions and manage your account
  • • Optimize GPU resource allocation and routing
  • • Communicate with you about services, updates, and support
  • • Detect, prevent, and address technical issues and fraud
  • • Comply with legal obligations and enforce our Terms of Service

Analytics and Improvements

  • • Analyze usage patterns to improve platform performance
  • • Develop new features and services
  • • Conduct research and analysis on GPU compute trends
  • • Personalize your experience based on your preferences

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

  • Service Providers: With trusted third-party vendors who help us operate our platform (e.g., payment processors, cloud infrastructure providers)
  • GPU Providers: Limited information necessary to provision and manage compute resources
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes
  • Aggregated Data: Non-identifiable aggregated data for industry insights and benchmarks

4. Data Security

We implement industry-standard security measures to protect your information:

Technical Safeguards

  • • End-to-end encryption for data transmission
  • • Encrypted storage for sensitive information
  • • Regular security audits and penetration testing
  • • Multi-factor authentication support

Operational Safeguards

  • • Limited access to personal information
  • • Employee training on data protection
  • • Incident response procedures
  • • Regular backups and disaster recovery

Despite our efforts, no security measures are perfect. We cannot guarantee the absolute security of your information.

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your account and associated data
  • Export your data in a portable format
  • Opt-out of marketing communications

5.2 Cookie Preferences

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may limit functionality of our Service.

5.3 Do Not Track

We do not currently respond to Do Not Track signals. However, you can control tracking through your browser settings and our cookie preferences.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Data TypeRetention Period
Account InformationUntil account deletion + 90 days
Transaction Records7 years (legal requirement)
Usage Analytics2 years
Marketing DataUntil opt-out + 30 days

7. International Data Transfers

DAIRX operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

8. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and disclose
  • Right to delete personal information (subject to exceptions)
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising privacy rights

9. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have additional rights:

  • Right to data portability
  • Right to restrict processing
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with supervisory authorities

10. Children's Privacy

DAIRX is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also notify you via email or through our Service.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

DAIRX Privacy Team

Email: privacy@dairx.com

Data Protection Officer: dpo@dairx.com

Location: DAIRX LTD, London, United Kingdom

Response Time: Within 30 days of your request

Appendix: Data Processing Summary

CategoryPurposeLegal Basis
Account DataService provisionContract performance
Payment DataTransaction processingContract performance
Usage DataService improvementLegitimate interest
Marketing DataCommunicationsConsent

By using DAIRX, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

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